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CVE-2026-20362

HIGH 7.2

Published 2026-10-07 · Last modified 2026-10-07

A vulnerability in the web-based management interface of Cisco Finesse could allow an unauthenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device. This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to obtain limited sensitive information for services that are associated with the affected device.

ELEVATED IMPACT

Severe if exploited (CVSS 7.2), but no known exploitation and low modeled probability. Patch on a normal cadence.

Exploitation likelihood

0.5%chance of exploitation in 30 days · 39th percentile

○ In CISA KEV ○ Public exploit / PoC

Impact if exploited

7.2CVSS 3.1 · HIGH

  • ConfidentialityLow
  • IntegrityLow
  • AvailabilityNone

What an attacker needs

  • ✓Access: Reachable over the network — no local access needed
  • ✓Privileges: No account or privileges required
  • ✓User interaction: No user interaction needed
  • ✓Complexity: No special conditions — reliably repeatable

✓ lowers the bar for an attacker · ⚠ raises it

Proof of concept & exploit code

Test against your own equipment

curl -s https://vulnpedia.com/cve/CVE-2026-20362/poc.jsonMachine-readable PoC index for this CVE (for automation).

Listed for defensive triage, patch verification, and authorized testing on systems you own. Machine-readable: /cve/CVE-2026-20362/poc.json

Affected

Vendors Cisco

Products Cisco Finesse

Weakness (CWE)

  • CWE-918: Server-Side Request Forgery (SSRF)

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:L/I:L/A:N

All CVSS metrics

  • HIGH 7.2 v3.1 · CNA Primary
    CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:L/I:L/A:N
  • HIGH 7.2 v3.1 · NVD Secondary
    CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:L/I:L/A:N

References

Technical & other

Sources: NVD · CVE.org · EPSS