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CVE-2026-20314

MEDIUM 5

Published 2026-08-19 · Last modified 2026-08-19

A vulnerability in Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device. This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device. To exploit this vulnerability, the attacker must have valid user credentials on the affected device. 

NO EXPLOITATION SIGNALS

No known exploitation, public exploit, or elevated probability at this time. Track for changes.

Exploitation likelihood

0.3%chance of exploitation in 30 days · 20th percentile

○ In CISA KEV ○ Public exploit / PoC

Impact if exploited

5CVSS 3.1 · MEDIUM

  • ConfidentialityNone
  • IntegrityLow
  • AvailabilityNone

What an attacker needs

  • Access: Reachable over the network — no local access needed
  • Privileges: Requires a low-privilege account
  • User interaction: No user interaction needed
  • Complexity: No special conditions — reliably repeatable

✓ lowers the bar for an attacker · ⚠ raises it

Proof of concept & exploit code

Test against your own equipment

curl -s https://vulnpedia.com/cve/CVE-2026-20314/poc.jsonMachine-readable PoC index for this CVE (for automation).

Listed for defensive triage, patch verification, and authorized testing on systems you own. Machine-readable: /cve/CVE-2026-20314/poc.json

Affected

Vendors Cisco

Products Cisco Packaged Contact Center Enterprise Cisco Unified Contact Center Enterprise

Weakness (CWE)

  • CWE-918: Server-Side Request Forgery (SSRF)

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:N/I:L/A:N

All CVSS metrics

  • MEDIUM 5 v3.1 · CNA Primary
    CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:N/I:L/A:N
  • MEDIUM 5 v3.1 · NVD Secondary
    CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:N/I:L/A:N

Sources: NVD · CVE.org · EPSS